Solution:Configuration RequirementsThe following options must be configured on the SASSL VPNin order for an IP address to be assigned and for the virtual adapter to be configured on the client: NCP Auto-Select Enabled (System >Configuration>NCP)Īccess Control Policy(Users > Resource Policies > VPN Tunneling > Access Control)Ĭonnection Profile (Users > Resource Policies > VPN Tunneling > Connection Profile) It is possible that other configuration issues on the server or client side may also cause this error. This article only documents the basic configuration that is required to setup the tunnel and details how the IPaddress assignment works. Solution: Check IP Address Pools / DHCP server state.Cause:The nc.windows.app.23791 error is a generic errorcodethat is displayed to the end user, each time the SA platform rejects a tunnel setup request.
The user access log displays the following message:YY-MM-DD HH:MM:SS - ive - username(Realm) - Network Connect: IP address cannot be allocated to user test. Network Connect symptom:All users receive the The secure gateway denied the connection from this client (nc.windows.app.23791) error message, when they try to logon to SA SSL VPN by using a VPN tunneling client. Junos Pulse Mobile symptom: Junos Pulse status is 'Connected', but the status window does not show an IP address.For more information on the status window, refer to KB26409 - Status window (detailed connection information) for Junos Pulse Mobile connection Junos Pulse Desktop symptom: Junos Pulse status is 'Connected', but the status window does not show an IP address.For more information on the status window, refer to KB26419 -Status window (detailed connection information) for Junos Pulse Desktop connection What SA SSL VPN configuration is required for the VPN tunneling client to obtain an IP addressSummary:This article provides information on how SASSLVPN assigns Internet Protocol (IP) addresses to the VPN tunneling client.
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